Family Tree Maker 2019 will not connect to Ancestry, which can be a frustrating issue for users relying on seamless integration between the software and the online genealogy platform. This problem may arise due to several reasons, including outdated software, internet connectivity issues, or temporary server problems on Ancestry’s end. Ensuring that Family Tree Maker 2019 is updated to the latest version is a critical first step, as updates often include bug fixes and compatibility improvements. Additionally, verifying that your internet connection is stable and free from interruptions is crucial. If the issue persists, you may need to check whether Ancestry’s servers are experiencing downtime or undergoing maintenance, which could temporarily impact connectivity. Some users also report that firewall or antivirus settings might block the software from accessing Ancestry, so adjusting these settings or creating exceptions for Family Tree Maker 2019 could resolve the issue. If none of these steps work, contacting customer support for both Family Tree Maker and Ancestry can help identify and resolve the problem, ensuring that your family history research continues without interruption.
